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Facility Maintenance Packages

Your investment represents a significant achievement, but that achievement can become a nightmare if not regularly maintained. We at Rootsland understand the importance of having a Planned Preventative Maintenance to preserve your investment. When you select our package, qualified professionals will carry out a suite of planned preventative maintenance tasks to ensure the appreciation of your investment. The service is delivered throughout the year by scheduled visits that are designed to deal with the seasonal issues as they occur. Planned preventative maintenance maximizes the life of your home components, equipment and system. It also eliminates preventative failures and repairs, avoiding damages and repair consequences of equipment or system failures, thereby lowering overall repair costs.

Bronze

  • 2 PPM Services per year (Air Conditioning)
  • 2 PPM Services per year (Electrical)
  • 2 PPM Services per year (Plumbing)
  • Unlimited Emergency Call Outs
  • Unlimited Standard Call Outs
  • Emergency Response: Up to 1 Hour
  • Standard Response: 4 Hours
  • PPM Consumables included
  • Spare Parts: NA
  • 24/7 Helpdesk
  • One time per year Pest Control
  • One time per year Water Tank / Villa

Silver

  • 2 PPM Services per year (Air Conditioning)
  • 2 PPM Services per year (Electrical)
  • 2 PPM Services per year (Plumbing)
  • Unlimited Emergency Call Outs
  • Unlimited Standard Call Outs
  • Emergency Response: Up to 1 Hour
  • Standard Response: 4 Hours
  • PPM Consumables included
  • 250 threshold per request Spare Parts
  • 24/7 Helpdesk
  • One time per year Pest Control
  • One time per year Water Tank / Villa

Gold

  • 4 PPM Services per year (Air Conditioning)
  • 4 PPM Services per year (Electrical)
  • 4 PPM Services per year (Plumbing)
  • Unlimited Emergency Call Outs
  • Unlimited Standard Call Outs
  • Emergency Response: Up to 1 Hour
  • Standard Response: 4 Hours
  • PPM Consumables included
  • Spare Parts: NA
  • 24/7 Helpdesk
  • One time per year Pest Control
  • One time per year Water Tank / Villa

Platinum

  • 4 PPM Services per year (Air Conditioning)
  • 4 PPM Services per year (Electrical)
  • 4 PPM Services per year (Plumbing)
  • Unlimited Emergency Call Outs
  • Unlimited Standard Call Outs
  • Emergency Response: Up to 1 Hour
  • Standard Response: 4 Hours
  • PPM Consumables included
  • 250 threshold per request Spare Parts
  • 24/7 Helpdesk
  • One time per year Pest Control
  • One time per year Water Tank / Villa

Assets / systems covered

Mechanical & HVAC

Exhaust Fans, Split AC, Fan Coil Units, Fresh Air Handling Units, Air Handling Units, Variable Air Volume

Electrical

Distribution Boards, Electrical Lightings & Sockets, Water Heaters

Plumbing

Water Pumps, Bathroom Sanitary, Water Drain System

Administration Services Consumables/ spare parts included

The Second party shall include the following consumables in the scope.

  • Insulation tape
  • Wire connector
  • Cable tie
  • WD 40
  • Contact Cleaner
  • Lube Oil
  • Cotton waste
  • Detergent cleaning the equipment parts
  • Panel board indication lamp
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